Privacy Policy

Privacy Policy

1. Introduction

Welcome to Geumbull.com (“Site”). Geumbull (“we,” “us,” or “our”), operated by Cbahu LLC, is committed to safeguarding the privacy and security of our customers and visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our Site, purchase our apparel (“Products”), subscribe to our communications, or otherwise interact with us.

By using our Site or providing us with your personal information, you acknowledge that you have read and understood the terms outlined in this Privacy Policy. If you do not agree with our practices, please refrain from using our Site or providing your information.

2. Information We Collect

We collect personal information to provide and improve our Products and services. The types of personal information we may collect include:

  • Identifiers: Such as your name, email address, shipping address, billing address, phone number, IP address, and account credentials (if you create an account).

  • Commercial Information: Details about Products you purchase or consider, order history, payment details (processed securely by third-party providers – we do not store full card numbers), and transaction history.

  • Internet or Other Electronic Network Activity Information: Information about your interaction with our Site, including browsing history, pages viewed, time spent on pages, links clicked, device information (type, operating system, browser), and referring website addresses, often collected via cookies and similar technologies.

  • Communications: Records of your correspondence with us, including emails, chat logs, or phone call details (if applicable) when you contact customer support.

3. How We Collect Your Information

We obtain personal information through various means:

  • Directly from You: When you place an order, create an account, subscribe to our email list, fill out a contact form, participate in surveys, or communicate directly with us.

  • Automatically: As you navigate our Site, we utilize automatic data collection technologies like cookies, web beacons, pixels, and server logs to gather information about your equipment, browsing actions, and usage patterns.

4. How We Use Your Information

Your personal information is used for legitimate business purposes, including:

  • Order Fulfillment: Processing your orders, managing payments, coordinating production with our partners (as our items are made-to-order), arranging shipment, handling returns, and providing customer service related to your purchase.

  • Website Operation and Improvement: Operating, maintaining, and improving our Site’s functionality, analyzing user trends and preferences, enhancing user experience, diagnosing technical problems, and developing new features or Products.

  • Communication: Responding to your inquiries, sending order confirmations and shipping updates, providing customer support, and delivering important service-related notices.

  • Marketing and Promotions: With your consent where required by law, sending you emails or other communications about new arrivals, special offers, brand news, and other updates we think you might find valuable. You can opt-out of marketing communications at any time.

  • Security and Fraud Prevention: Protecting the security and integrity of our Site, detecting and preventing fraudulent transactions or other illegal activities, and enforcing our Terms of Service.

  • Legal Compliance: Complying with applicable laws, regulations, legal processes, or governmental requests.

5. How We Share Your Information

Geumbull respects your privacy and does not sell your personal information. We may share your information with third parties only in the following circumstances and for legitimate purposes:

  • Production Partners: Because our Products are made-to-order, we share necessary information (such as product specifications, customization details if any, and shipping address) with our trusted, vetted production partners solely for the purpose of manufacturing and fulfilling your specific order.

  • Service Providers: We engage third-party companies and individuals to perform services on our behalf (e.g., payment processors like Stripe/PayPal, shipping carriers like USPS/UPS/DHL, email marketing platforms, website hosting providers, data analytics services, customer service tools). These service providers have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

  • Legal Obligations & Rights Protection: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court, law enforcement agency). We may also disclose information when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

  • Business Transfers: If Geumbull (Cbahu LLC) is involved in a merger, acquisition, asset sale, or bankruptcy, your personal information may be transferred as part of that transaction. We will provide notice before your personal information is transferred and becomes subject to a different privacy policy.

  • With Your Consent: We may share your information for other purposes not listed here if we have obtained your explicit consent to do so.

6. Cookies and Tracking Technologies

Our Site uses cookies (small data files stored on your device) and similar technologies (e.g., web beacons, pixels) to enhance functionality, analyze Site usage, remember user preferences (like items in a shopping cart), support security features, and potentially assist with marketing efforts. You can manage your cookie preferences through your browser settings, though disabling certain essential cookies may impact your ability to use some features of the Site.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect the personal information we collect against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including providing you with services, complying with our legal obligations (e.g., for tax and accounting purposes), resolving disputes, and enforcing our agreements. When your information is no longer needed for these purposes, we will securely delete or anonymize it.

9. Your Privacy Rights

Depending on your geographical location, you may have certain rights regarding your personal information under applicable laws (such as GDPR for European residents or CCPA for California residents). These rights may include:

  • The right to access the personal information we hold about you.

  • The right to request correction of inaccurate personal information.

  • The right to request deletion of your personal information (subject to certain exceptions).

  • The right to opt-out of receiving marketing communications from us (you can typically do this via an “unsubscribe” link in emails or by contacting us).

  • The right to data portability (in some cases).

  • The right to object to or restrict certain processing activities.

To inquire about or exercise your applicable privacy rights, please contact us using the details provided in the “Contact Us” section below. We will respond to verifiable requests in accordance with legal requirements.

10. Children’s Privacy

Our Site and Products are not intended for individuals under the age of 16 (or the applicable minimum age in your jurisdiction). We do not knowingly collect personal information from children under this age. If you are a parent or guardian and believe we may have collected information about your child, please contact us immediately so we can take appropriate action, including deleting the information.

11. Third-Party Links

Our Site may contain links to websites operated by third parties. This Privacy Policy does not apply to those external sites. We encourage you to review the privacy policies of any third-party websites you visit, as we are not responsible for their content or privacy practices.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make changes, we will update the “Effective Date” at the top of this policy and post the revised version on our Site. We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or our handling of your personal information, please contact us:

Phone: +1 (820) 837-6002

Email: [email protected]

Address: 919 Burlington Ave, Billings, MT 59101